I am an experienced ASP programmer, website maintainer and technical support assistant, working in the Technical Support industry. I enjoy using content management systems, and can offer support and solutions in a wide range of IT related problems.

3 years tutoring experience, including course content authoring

4 years technical support experience, including server management and support for doctorate level students

7 years ASP / Database web-design, scripting and content creation, including logo design and graphic design experience

5 years photography experience using professional workflow techniques with published images

2003 - 2006 - University College of Chester - IT / Life Skills Tutor
Worked in a very successful team to provide assistance and guidance for a range of Learn-Direct courses, these consisted of a wide range of IT topics, such as MS Office, ECDL, ECDL advanced. The role also required one to one training for Life-Skills courses – GCSE English and Maths.
Wrote and delivered a range of courses – such as "Photo Retouching", a very successful course which provides skills and techniques for photograph restoration utilising a PC, and "Tea & IT" – an accessible course for the more mature web-surfer. Designed and maintained various client monitoring and data management software using ASP.

2002 - 2003 - University College of Chester - AV Technician
Maintain Audio/Visual Systems University-wide.
Provide personal assistance and support for media systems as needed.

2001 - 2002 - University College of Chester - Web Designer / Technical support / part-time Network manager
Analyse, develop, design, and implement Intranet and Internet web applications.
Support Staff and Students with Hardware, Software and project problem solutions.
Provide students with module help and assistance.
Worked either in a team or as an individual depending on the situation, and was required to handle high stress situations with last minute problem solving for final year undergraduate dissertations and staff presentations.

1995 - 1998 - Capitol Window Systems Ltd. - IT Supervisor
Provided support to ensure day to day function of computer systems.
Managed company records/invoices.
Supplies and hardware stock control.

2.1 BSc (Hons) Computer Science (awarded Valedictorian) - Chester University

ECDL Advanced x 3 (Excel, Access, PowerPoint)

ECDL (Syllabus 3, and revised for syllabus 4)

City & Guilds 9295 - Adult Learner Supporter - Level 2

GNVQ IT in the workplace

C & G Programming in C++

A levels and GCSE's taken at St. Richard Gwyn HS, Flint, Flintshire

Autopano Pro Borland C/C++ Corel Paint Shop Pro X FrontPage 2000 Borland JBuilder X Media Pro 3	Microsoft Office 2000 Nero 6 Ultra Edition Object Modeller Pro Photomatix Pro Photoshop CS 2
Fully skilled with housekeeping software such as FTP clients, Zip archiving, CD Burning, AV awareness

MS-DOS 3 – 6.22

Windows 3.11 / 95 / 98, NT, 2000, XP, ME environments, and the Microsoft Windows GUI.

In my free time I love to keep up with the latest scientific inventions, and new software developments that will be influencing consumers in the future. I have a keen interest in photography – and have recently had a photograph published in New Scientist’s 50th anniversary edition. I love to read science fiction, and horror, and I’m a fan of Stephen King, and Isaac Asimov.